On this page we answer frequently asked questions.
Frequently Asked Questions
We offer tailored care for complex complaints in various areas of life. Our experienced team sets treatment goals according to your needs and treats a wide range of complaints. Referrals can be made via mail or ZorgDomein.
For acute complaints, please contact your GP or the Amsterdam Psychiatric Emergency Department.
More questions? Please contact us.
Goedebuur is for anyone who gets stuck in multiple areas of life and experiences psychological and often physical symptoms. We aim to help everyone who applies or is referred. We offer treatments in the SGGZ or BGGZ and seek other appropriate help if necessary. Our approach focuses on tailored care, working closely together to align treatment goals.
Goedebuur treats various psychological complaints, including depressive complaints, anxiety complaints, psychosomatic complaints and personality-related complaints. Our initial focus is on symptom relief, followed by targeted personality strengthening to reduce avoidance, handle emotions better, become more independent, increase autonomy and get closer to life values.
Goedebuur does not offer treatments for addiction problems, eating disorders, psychotic complaints or dementia. In case of acute complaints, you should always contact your GP or emergency psychiatrist.
Referrals to Goedebuur can be made via email (info@goedebuur.nl) or via ZorgDomein for fast and error-free digital referrals. For consultation about a referral, you can contact the administrative staff member by telephone on 06 - 34 27 42 57. We attach great value to good consultation and coordination with referrers.
If you need urgent help, there are several options available to you at Goedebuur. If you are already a client, you may have established a crisis plan with your practitioner that you can refer to. For acute situations and to speak to a practitioner immediately, you can reach us on weekdays between 09:00 and 12:00 on 06 - 34 27 42 57. In the afternoon, your voicemail will be tapped and you will be called back. Outside office hours, please contact the crisis service.
Goedebuur can be reached on weekdays by phone between 09:00 and 12:00 on 06-34274257. If you call in the afternoon your voicemail will be tapped. The practitioners work on weekdays between 09:00 and 17:00.
At Goedebuur, we believe in a holistic approach, treating body and mind and paying attention to nutrition and social situation. Our treatments are tailor-made, focusing on formulating treatment goals that match your needs.
The cost depends on the duration of your treatment. An overview of the most common consultations at Goedebuur:
- Consultation with a GZ psychologist 241.98 euros
- Intake with a GZ psychologist 450.83 euros
- Consultation with a dietician 213.52 euros
- Consultation with a occupational therapist 213.52 Euros
- Consultation with a WO psychologist 213.52 euro
- Consultation with a nursing specialist 282.44 euros
- Consultation with a social worker 233.52 euros
- Intake with a psychiatrist 698.45 Euros
- Intake with a clinical psychologist 565.37 Euros
- Intermediate or final evaluation by a psychiatrist 384.74 Euros
- Intermediate or final evaluation with a clinical psychologist 306.84 eurosFor telephone or online consultations, the same rates apply, depending on the duration of the contact. These are standard rates, based on the NZA rates within the GGZ, in 2024. For more information on costs: https://puc.overheid.nl/nza/doc/PUC_752075_22/
Don’t forget that your health insurer charges a standard excess of € 385 per calendar year.
Depending on the duration of the contact, telephone contact and contact via e-mail will also be charged.
Yes, almost all treatments are reimbursed through your basic insurance. The percentage depends on your policy.
What is the difference between a natura and restitution policy?
With an in-kind policy, 65-80% is reimbursed. With a restitution policy, 100% is reimbursed.
Yes, for every treatment at Goedebuur you pay your excess yourself.
A referral from a GP, company doctor, psychiatrist, clinical psychologist or specialist is required.
It is important that the referral letter states whether it is a basic referral within mental healthcare (BGGZ) or a specialist referral within mental healthcare (SGGZ). Thereby, a suspicion of a DSM-5 disorder must be indicated.
We recommend always calling your health insurer before starting treatment at Goedebuur.
The treatment plan is drawn up after the intake and in consultation with the client. The plan includes classification, treatment goals and therapists involved. The client and therapists commit to the goals and can adjust them if necessary.
The coordinating regiebehandelaar, who is an indicative regiebehandelaar such as a psychiatrist, psychotherapist or clinical psychologist, is the central contact for you during treatment. This person is responsible for the treatment and can schedule consultations if necessary.
Progress is monitored through multidisciplinary consultations, interim questionnaires, interim evaluations and final evaluations. The treatment plan can be adjusted when necessary, in consultation with the patient and the treatment team.
During the final evaluation, the achieved goals and results are discussed. Depending on the results and needs, a decision may be made to refer for further treatment. The patient has a say in who and when information is shared.
If you object to informing your referrer or others, Goedebuur will respect your wishes. You have a say in who has access to information about your treatment.
We try to look after you as well as possible. Nevertheless, it may happen that you are not satisfied about this. You can let us know but you can also submit your question or complaint to the independent Healthcare Complaints Desk. A staff member of the Complaints Desk will try to resolve your complaint with information and advice and can put you in touch with an independent complaints officer. He or she can mediate between you and us so that we can still find a good solution together. You can easily reach the Healthcare Complaints Desk by calling 070 - 310 53 92. You can do so from Monday to Friday from 9 am to 5 pm. Or send an e-mail to info@klachtenloket-zorg.nl.Voor. For more information, please visit https://www.degeschillencommissiezorg.nl/klachtenloket-zorg/.
For Goedebuur's quality statute go to: https://goedebuur.nl/wp-content/uploads/kwaliteitsstatuut-goedebuur.pdf. Goedebuur's quality statute guarantees quality and describes the way in which it can responsibly provide curative mental health care under the Health Insurance Act.
The client council focuses on issues that concern client care within Goedebuur, with the premise that its contributions lead to improvements in the quality of care aspects, communication between care providers/clients/neighbours and the well-being of the client and their immediate family members during their treatment. The issues to be discussed can also have the character of an informative or exploratory discussion in the consultation between Goedebuur management and client council. Would you like to share something with the client council, they can be reached at clientenraad@goedebuur.nl.
You can also submit a complaint to the external and independent Care General Disputes Committee. Your complaint then becomes a dispute. An impartial, expert committee will assess your dispute and you will receive a binding decision. This means that you and we must abide by the ruling and cannot appeal against it. For more information on this, visit: www.degeschillencommissiezorg.nl.
“When I started I didn't think I would ever feel good again, but with the professional guidance and support of a fantastic team I worked hard on myself and I'm doing well again. I learned how to deal with my thoughts, feelings and fears. I now understand better how I am put together and that gives me a lot of peace.”
Client Anxiety disorder ~
Amsterdam
”An intensive, no-nonsense approach. An approach from different angles. This treatment not only gave me a clear insight into my personal situation but also gave me the ‘tools’ to better deal with difficult situations and to set up an action plan based on my personal values, focused on how to proceed.”
Client Trauma ~
Amsterdam
”After contacting the Goedebuur team, I was initially skeptical, but after a few weeks of therapy I saw positive results. After 6 months of full therapy I feel that I have my life back. I know myself better, take better care of my mental health and my confidence has been restored.”
Client Depressioon ~
Amsterdam
Mo – Fr: ( 9:00 – 17:00 )
Sa – So: ( CLOSED )
